How do I request a refund ?

Pursuant to Article L121-20-12 of the Consumer Code, you have the ability to exercise your right of withdrawal within fourteen (14) days from the purchase of a pack of minutes of calls. According to the same article, you give up your right of withdrawal as soon as you use all or part of the minutes included in the purchased Pack.

If you have some calling issues please contact the support team: support@libon.com

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